Information You Provide Us
In order to provide you with the Services we may ask you for Personally Identifiable Information ("Personal Information"). Personal Information includes but is not limited to your name and email address. Depending on the Services you request, Personal Information may also include addresses, phone numbers, IP addresses, credit card information, usernames, passwords, and other information you provide voluntarily that may be considered Personal Information. Inspro Plus collects and uses such information only insofar as is it deems reasonably necessary in order to provide our Services, for us to manage and send you notices regarding your account, and for us to send you notices regarding the Services. Subject to compliance with applicable law or contractual obligations, this information will be stored for as long as necessary to provide these Services plus a reasonable time thereafter to comply with our archiving and restoration policies.
If you email us through any of the contact us links on our Website, if you submit a request for information through our Website or if you submit a support ticket through our Website we may ask you for Personal Information including but not limited to your name and email address in order to respond to your questions, comments and requests. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our correspondence with you.If you participate in an Inspro Plus referral program such as our tell a friend program, you may provide us with your friend's email address and any Personal Information that you voluntarily include in your email message to your friend or to Inspro Plus. We use such information to send a one-time email to your friend regarding Inspro Plus and our services and products. We store the information for the purpose of tracking the success of the referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Personal and Anonymous Information Collected Via Technology
To make our services more useful to you, we use technological means or tools to collect Personal Information, as well as Anonymous Information, from you. These tools collect certain standard information that your browser sends to our website, including domain names, your browser type and language, and your Internet Protocol (IP) address and access times. You expressly consent to our collection of such information by using the Inspro Plus website. An "IP address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP address probably varies from session to session. We track IP addresses to analyze our Web page flow.
Identification of Visitors to Site: We are able to identify you from the Personal Information that you submitted in the past or that you submit on a current visit. We are also able to identify you or your organization from other information obtained by technological means, such as browser you are using or the pages on the Inspro Plus site you visit. This data is now tracked by a third party service and provided to us in aggregate form by that service.
Use and Disclosure of Personal Information
Inspro Plus does not share, rent, trade or sell your Personal Information with third parties, except as described in this Policy. If you do provide us with Personal Information, we will only use it for the purposes described where it is collected or to deliver the Services you requested, and we will not sell, license, transmit or disclose this information outside of Inspro Plus unless (1) you expressly authorize us to do so, (2) it is necessary to allow our trusted service providers or agents (such as address list hosting companies, advertising and analytic companies, billing service providers, email service providers, search providers, security providers, live chat software providers and other similar service providers) to provide products or services for us or you, (3) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (4) it is necessary in connection with a sale of all or substantially all of the assets of Inspro Plus or the merger of Inspro Plus into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Inspro Plus is not the survivor, or (5) otherwise as we are required or permitted by law. Also, we reserve the right to fully use and disclose any information that is not Personal Information (such as statistics, most frequented domains, phishing attempts blocked by our Services).
If you send us a request, inquiry, feedback or other comments (for example via a support email or via one of our feedback mechanisms), we reserve the right to edit and republish it in our Knowledge Base, which is displayed on our Websites, in order to help us clarify or respond to your request or to help us support other users with similar issues.
We post customer testimonials on our Websites which may contain Personal Information. We do obtain the customer's consent via email/phone prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may contact us at email@example.com .
Updating, Correcting or Deleting Personal Information and Inspro Plus Accounts
You may correct, update, or delete your Personal Information by accessing it through the edit account information page or by emailing our Customer Support at firstname.lastname@example.org . If emailing Customer Support, please allow us a reasonable period of time in order to satisfy your request.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Future Communications and Use of Personal Information
If you opt-in to receive communications from us (as described below), we will periodically send you free newsletters and e-mails that directly promote the use of our site or our products or services, and use the contact information you provide to us to do so. If you would like to cease receiving these communications from us, you may unsubscribe by sending an email to us
Legally Required Disclosure of Personal and Anonymous Information
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Inspro Plus; or (b) protect and defend the rights or property of Inspro Plus or users of our website. To the extent required by applicable law or by subpoenas or warrants served on Inspro Plus court orders, we reserve the right to combine Anonymous Information with Personal Information that you actively submit or other information obtained through technological means to identify you.
Your Choices Regarding Personal Information and Future Communications
We offer visitors to Inspro Plus 's website choices regarding the use and sharing of your Personal Information. Please send an email to us if you have special requests.
If you provide any feedback on any of our products or services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Information.
Privacy of Minors
Inspro Plus recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Our Websites and Services are not intended for children. We do not knowingly collect Personal Information from anyone under the age of 13.
We restrict access to Personal Information collected about you at our Websites to our employees, our affiliates' employees, those who are otherwise specified in this Policy, or others who need to know that information to provide the Services to you or in the course of conducting our business operations or activities. While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your Personal Information collected via the website. We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all Inspro Plus employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.